Warranty
LIMITED WARRANTY DURATION
3 YEAR WARRANTY from date of purchase on all Paddle Boards G5 and newer models, covering everything outside of normal wear & tear.
2 YEAR WARRANTY from date of purchase on all Kayaks and Paddle Boards G4 and older models, covering everything outside of normal wear & tear.
1 YEAR WARRANTY from date of purchase on Electric Pumps and Power Packs
1 YEAR WARRANTY from date of purchase on all accessories.
We’ve got you covered
LIMITED WARRANTY DOES NOT COVER:
- Misuse of the Products.
- Products that were lost or stolen.
- Damage caused by impact to rocks, docks, shore-pound, etc.
- Damage caused by normal wear and tear.
- Damage caused by mooring or storing board in the water.
- Damage or defects caused by inappropriate storage in temperatures over 90°F and under 32°F.
- Damage to fin or fin box caused by impact to the fin.
- Damage caused by overexposure/storage in direct sunlight.
- Damage caused by alterations or modifications.
- Damage caused by mishandling, whether or not that mishandling is caused by the Buyer, including without limitation: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete, etc.
- Acts of God, fire, or casualty.
- Failure to exercise normal maintenance.
- Consequences of uses for which the Product was not designed.
If you have problems with your iSUP or need further assistance, contact our customer service at chat@nixysports.com