Shipping & Returns



Free shipping on all orders of $100 or more within Continental US. Additional Subsidized Shipping Charges will be automatically applied at check-out to orders outside the Continental US. All of our products ship from Southern California and transit times vary from 1 - 5 business days depending on destination and carrier. Contact for inquiries regarding shipping or international shipping quotes.


30 Day return policy on all NIXY products. If you are not happy with your purchase for any reason, you can return it within 30 days from date of purchase for a full 100% refund of the original purchase price. NIXY Sports will cover the cost of return shipping. Product must be in same condition as when received. For the holiday season, products purchased between Nov. 15 and Dec. 31 can be returned until Jan. 31, of the following year.

NIXY pays shipping on product returns covered by warranty up to 1-year from purchase.

Return Procedure for Online Orders

If you're not completely satisfied with your purchase, we're here to help. Here are the steps to return an eligible item:

  1. Login to Your Account: Visit our website and log in to your account using your registered email and password.
  2. Access Your Order History: Navigate to the 'Order History' section of your account.
  3. Select the Item: Find the order containing the product you wish to return and select that product.
  4. Request a Return: Click on the 'Request a Return' option for the selected product.

If you face any difficulties or need additional assistance, please don't hesitate to contact our support team via email at