Hi Janessa, We are so sorry to hear that you haven't received your package! We sent out your package on July 13th but it seems that USPS has lost it or is on delay. We are going ahead and sending a new package today through UPS. Here is your new tracking information: UPS Package 1 Tracking #: 1ZW76V690300315895. Again, we apologize for the delay. Let us know if you have any questions or concerns!